Smarter IT Operations.

Stronger Business Performance.

Who We Are

With a background spanning hands-on technical support through to IT Operations Management, we bring a unique blend of technical expertise and service-focused leadership. Our approach is grounded in ITIL-based service management, ensuring structure, consistency, and measurable outcomes for every engagement.

 

We specialise in improving IT service delivery, operational processes, and efficiency across small and medium businesses — combining strategic insight with practical, real-world solutions. From local on-site consulting to network and hardware procurement, we provide the dependable support and expertise your organisation can count on.

Our services

We offer a comprehensive suite of IT consulting services designed to enhance your business operations. From network solutions to cybersecurity, our services are tailored to meet the specific needs of your business in Ballarat and across Victoria. Discover how JapesIT can optimise your IT infrastructure.

IT Consulting

Enhance your IT operations with consulting focused on process improvement, service delivery, and operational efficiency built on ITIL best practices.

IT Support

Get reliable and efficient IT support to keep your business operations running smoothly.

Network solutions

Reliable and scalable network solutions tailored to your business needs, ensuring seamless connectivity.

Cloud services

Leverage the power of the cloud with our expert cloud computing and data management services.

Contact us

Location

Ballarat, Victoria, Australia

Operating Hours

Monday 9-5
Tuesday 9-5
Wednesday 9-5
Thursday 9-5
Friday Closed
Saturday Closed
Sunday Closed